Quality Policy

Khatod focus on the customer satisfaction

The General Management of KHATOD OPTOELECTRONIC s.r.l. intends to provide, through all corporate structures, products with quality characteristics as specified, at a fair cost, in accordance with the Company intents. For this reason, the Company will take all its responsabilities towards its customers connected to the engineering and the production of its products as to ensure the customer satisfaction.

Customer “satisfaction” factor is considered strategic.

The satisfaction of all the interested parties shall also be considered as relevant.

To this end, KHATOD OPTOELECTRONIC s.r.l. identifies the following general objectives:

  • Quality of products supplied to its customers
  • Price competitiveness
  • Constant search for innovative solutions at economically competitive costs
  • Compliance with mandatory rules and laws
  • Risks and opportunities identification

It follows from this, that all Company functions should be meant to ensure:

  • Control of internal and external company processes
  • Growth and motivation of human resources
  • Continuous performance improvement
  • Mutually beneficial relationships with suppliers
  • Compliance with planned and foreseen provisions
  • Management of identified risks and opportunities

To co-ordinate the implementation of the above, the Management has enacted and is committed to maintaining a Quality Management System (QMS), described in the Quality Manual, based on the model proposed by the norm UNI EN ISO 9001 2015 Edition.

Khatod Optoelectronic S.r.l.
Roberto Cattaneo
General Manager

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Via Alessandrina, 25
20095 Cusano Milanino, (MI) Italy
Fax: +39.02.6601.3500