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Customer Satisfaction Questionnaire
We would be very glad if you could take a few minutes to complete this questionnaire. Thank you for your time and assistance.
Customer Information
Person who filled in the questionnaire / job title:
Company:
Phone:
Fax:
E-Mail:
 
Please rate KHATOD OPTOELECTRONIC with respect to the following aspects:
 
excellent
good
average
fair
poor
Product Packaging:
Apearance and cleanliness of the products:
Conformance of technical specifications of the products to the customer requirements:
Variety of the products:
Prices:
Presentation and documentation of the products:
Frequency of the visit:
Customer-focused attitude and sincerity:
Ability to respond to the technical question:
Ability to solve the problems:
Order placing and confirmation system:
Keeping delivery commitments:
Overall communication, accessibility and attitude:
Responsiveness and ability to resolve complaintsand reject reports:
What are our company's shortcomings compa#808080 to our competitors?
Other Comments









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